Frequently Asked Question

How Can We Help You?

Frequently Asked Questions

During our professional inspection, we assess several factors including the age of your roof, extent of damage, and overall condition of the roofing materials. If your roof is over 20 years old, has multiple leaks, or shows significant wear, replacement might be more cost-effective than repairs. However, if the damage is isolated and your roof is relatively new, repairs may be sufficient. We'll provide you with a detailed assessment and honest recommendations based on our 20 years of experience.

 During our initial inspection, we thoroughly examine your roof to identify potential issues. However, sometimes additional damage to the roof deck or structure is only visible after removing the old roofing materials. If we discover any additional issues, we'll immediately document the damage, provide you with photos and a detailed explanation, and discuss your options before proceeding. We ensure full transparency throughout the process and will never proceed with additional work without your approval.

Yes, we have extensive experience working with insurance companies and can assist you throughout the claims process. Our team provides detailed documentation, including photos and comprehensive damage assessments, to help support your claim. We can communicate directly with your insurance adjuster to ensure all storm damage is properly evaluated and covered according to your policy.

We provide comprehensive warranties on both materials and labor. Our manufacturer warranties on roofing materials typically range from 25-50 years depending on the product selected. Additionally, we offer a workmanship warranty on our installation to ensure your complete satisfaction. We'll provide detailed warranty information in writing and explain exactly what's covered before beginning your project.

Most residential roof replacements can be completed in 1-3 days, depending on the size of your roof, the complexity of the project, and weather conditions. Before starting, we'll provide you with a detailed timeline for your specific project. Our experienced team works efficiently while maintaining the highest quality standards to minimize disruption to your daily routine.